Shipping and Returns

Australian Orders
Please allow 2-6 business days for Standard Shipping and 1-2 days for Express Shipping delivery. We offer Standard Shipping and Express Shipping options which are listed below.

 

Shipping & Delivery Options Shipping Fee Delivery
Standard Shipping  $9.95 2-6 Days 
Express Shipping  $12.95 1-3 Days 
Free Local Delivery (2773, 2751, 2750, 2749, 2747 and 2745) Free  24 Hours
 
Your order will be delivered via Australia Post, whereby you can track your order easily and in a timely manner. Your signature will not be requested upon delivery. Orders placed on the weekend will be processed the next business day. Please ensure your delivery details are correct, as we are unable to re-direct packages once your order has been dispatched. Orders are only shipped once payment has been confirmed and received. Orders placed on a Public Holidays will be shipped the following business day. If you have any questions relating to your delivery or our terms, please contact our team at hello@bakeanddecorateco.com.au where we will endeavour to respond within 24hrs. 
Australia Post is currently experiencing some delays in parts of their network due to COVID-19 lockdowns and staff shortages due to COVID-19 positive cases. Please order ahead and select Express Post at checkout if you need products quickly.
Free Shipping 
We offer free standard shipping for orders over $80. This is automatically calculated at checkout when placing your order.
Free Local Delivery
If your delivery address falls within the 2773, 2751, 2750, 2749, 2747 and 2745 you can take advantage of our contactless free delivery. If you choose this option on checkout your order will be delivered to you within 24 hours. There is a $30 minimum order requirement. Once your order is confirmed and paid, a member from our team will contact you to organise delivery.
 
International Shipping 

We love that you are interested in placing an order, however we don't currently ship outside of Australia but we are working on it! For information on international shipping, please contact us at hello@bakeanddecorateco.com.au

Dispatch Times
All orders are shipped on the same business day if your order is placed by 2pm and once payment has been made. You will receive a shipping confirmation with your tracking details once the order has been shipped. We aim to dispatch your order as soon as possible however delivery times may vary due to COVID-19.
Australia Post is currently experiencing some delays in parts of their network due to COVID-19 lockdowns and staff shortages due to COVID-19 positive cases. Please order ahead and select Express Post at checkout if you need products quickly.

Eco-Friendly Packaging Our compostable mailers, fondly known as HEROPACKs (shipping bags), are used to ship your products. Unlike traditional shipping mailers, these are NOT made from plastic. Our mailers are made from mostly plant-based materials such as PLA and a certified compostable material called PBAT (some seriously fancy ways of saying corn starch and bonding agents). This makes our mailer bags 100% compostable. Parcels may also be sent in a cardboard mailer box with honeycomb kraft paper wrap, which are also 100% recyclable.

By choosing to shop with us, you will stop more plastic bags from entering our landfills and oceans. 

Returns
If you have purchased the wrong product, or no longer need the product you may be able to return them for a store credit within 14 days of purchase. Please contact our team at hello@bakeanddecorateco.com.au for further information.